Meet our Projects team
Responsible for the day to day running of the studio, Scott & Becky make sure that all projects are kept up to date and on track and that all clients are kept abreast of any changes/updates.
To help keep on top of our workload, we use a variety of software to track and plan work within the studio, Asana is used track entire projects and break them down into actionable tasks, we then have a custom integration with Toggl Plan so we can see how that work plans out over the coming weeks and months.
All of which means that they can see what's happening on a day-to-day basis and our estimates and timeframes can be as accurate as possible.
When a project is finished, they'll be in touch to see how we've done, gather feedback and see what we can do to improve next time after all no-one is perfect.
Furthermore, they are always looking for ways to us improve our processes and to ensure that we meet the stringent standards we set ourselves as part of our ISO9001:2015 certification. ISO9001 is an internationally recognised Quality Management System standard intended to help businesses continually improve and ensure that the products/services they provide are of the highest quality.
Achieving ISO9001:2015 as a digital agency was no walk in the park, but it's definitely worth its weight in gold. It's helped us pin down our processes and procedures to ensure that we're continually hitting the high standards we set for ourselves and that everyone in the team is constantly working on improving themselves.